Return and Refund Policy
We have a 30 day return policy, if you got any wrong or damage products then contact us.
HOW MUCH TIME WILL I HAVE TO MAKE A RETURN CLAIM?
You have 30 days from your purchase date to make a return. Shopmartlife is only one company that’s always priority customer satisfaction.
HOW DO I RETURN MY ORDER?
simple just sent us delivered slip and wrong / damage products photo at email (info@shopmartlife.com) we sent you the new item again without a restocking fee.
Also, we can’t take return products for customer remorse if you buy the wrong item, or you don’t need it after delivery then we don’t take this. that’s the Customer’s responsibility. We suggest if you order the wrong item then mail us at (info@shopmartlife.com) within 24 hours, then we cancel your order.
Can you provide me with a tracking number?
All tracking numbers will be emailed to your ordered email address as soon as the tracking information is available.
When CAN I REQUEST A REFUND?
yes, you can request a refund when We delivery wrong items or damaged products.
How long time take to get refund money?
It may take up to 7 to 12 business days – depending on your bank – for you to receive your refund once it’s been processed.
How is my refund issued back?
Your refund is sent through your original form of payment.
How can I contact support for My order inquiry?
you can direct mail us at info@shopmartlife.com or call us at +1718-540-8385
